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If you wish to request a quote, browse the Pilates equipment and click the "ADD TO QUOTE BASKET" button to add any preferred apparatus to the quote basket: then you will be able to send the quote request including all the equipment added to the quote basket from the "ask for a quote" page.
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Contact us!

TecnoPilates® by Tecnostudio SRL unipersonale
Via Bernardino Corio, 15 – 27029 Vigevano
Pavia (PV) – Italy

Phone: +39 0381 681907

Fax: +39 0381 630215

We will be happy to answer your queries. To request assistance or general information about our equipment, you can contact TecnoPilates using the form below: we will reply to your requests as soon as possible! Alternatively, you can call our office: +39 0381 681907. You can consult our F.A.Q. (frequently asked question) section here; you can also request the use and maintenance manual of any equipment purchased from TecnoPilates for which a manual is available.

Download the manuals for your TecnoPilates equipment!

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Download the use and maintenance manuals.

Would you like to receive the manuals for the equipment purchased from TecnoPilates?
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F.A.Q.

The following are answers to the questions most frequently asked by our loyal customers.

Delivery methods available:

1) By courier with added costs for packaging and transport.
2) By our technical staff, with added costs to be calculated according to the delivery destination.
3) Collection by the customer from our headquarters in Vigevano, with no added costs.

Normally for large equipment delivery times are around 3-4 weeks,
while for smaller equipment and accessories, we deliver in no more than 2-3 weeks

If the courier finds no-one at home to receive the goods, a failed delivery notification will be left, and another attempt will be made the following day. If the second attempt also fails, the order will be taken and held at your nearest branch.
You can arrange for a the shipment to be delivered again by contacting the branch at the telephone number written on the notification card left by the courier.

Costs for storage of undelivered goods are at the customer’s expense, and must be paid to the courier at the time of delivery.

Payments can be made by:

1) BANK TRANSFER TO:

Account name (please check that the account name is written in full):
TECNOSTUDIO SRL

Bank:
CREDEM Bank-Vigevano Branch
Corso Cavour 109
27029 Vigevano (PV) Italy
Phone +39 0381 90047

IBAN: IT13 B030 3223 0000 1000 0187 575
SWIFT CODE: BIC BACRIT21391

Please clearly report the ID/number of offer or proforma in the reason for payment.

2) CREDIT CARD

Please note that payment by credit card requires a service fee of 2.8% in addition to the amount in offer/proforma.

For any technical or browsing problems, please contact us on +39 0381 681907 and ask for Mr. Paolo Piccolo.

When you receive the package from the courier, you should check:
a) that the package is intact, not damaged or wet, and generally conforms to the characteristics expected of a package;
b) that the number of packages indicated on the consignment note corresponds with the number of packages delivered;
N.B.: Any non-conformities must be immediately raised with the courier and put in writing on the consignment note; failing this, the product is considered to have been correctly delivered.
The consignment note will be handed to you by the courier.

Our products are guaranteed against manufacturing defects for a period of two years from the date of delivery, with the exception of all parts subject to wear (such as springs, padding, rubber and plastic parts).
To exercise your rights under the guarantee you will need to keep the invoice, which is sent separately via email, and contact our customer assistance service on +39 0381 681907 or by email at info@tecnopilates.it

The large equipment found on our website is delivered in wooden crates to avoid damage during transportation, while smaller equipment and accessories are delivered in specific cardboard packages.
Assembly of equipment such as the Reformer, Reformer combo, Cadillac and Wall Unit, takes between 30 and 60 minutes as shown in the instructions included in the manuals enclosed in the packaging.
For the Cadillac and Wall Unit a spanner is included with the product, again enclosed within the packaging.
All other equipment is delivered ready-assembled.

In order to improve the quality of our products illustrated on the website, in the catalogs, and in the promotional flyer printed or distributed in digital format, Tecnostudio SRL reserves the right to modify technical, dimensional and aesthetic features at any time and without notice.